Privacy Policy

Last Updated: 12/09/2025

ADR PlumbingCo.,LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.adrplumbingco.com, use our services, or opt-in to receive SMS communications from us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Schedule a service or estimate.
• Contact us via phone, email, or our website forms.
• Opt-in to receive text messages.

This information may include your name, address, email address, phone number, and details regarding your plumbing service needs.

2. How We Use Your Information

We use your information to:

• Provide plumbing services, estimates, and customer support.
• Process payments and invoicing.
• Send appointment reminders, service updates, and arrival alerts.
• Send promotional offers or newsletters (only if you have explicitly opted in).

3. SMS Messaging & Consent

By providing your phone number and opting in, you consent to receive text messages from ADR PlumbingCo.,LLC regarding your service requests, appointment reminders, and occasional updates.

• Opt-In: You can opt-in by checking a box on our online forms or by texting "START" to 972-998-4396.
• Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the short code or phone number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
• Help: If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at Paul@adrplumbingco.com or 972-998-4396.
• Carriers: Carriers are not liable for delayed or undelivered messages.
• Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies.

4. Disclosure of Information (Third-Party Sharing)

We do not sell, trade, or rent your personal information to others. We may share information with trusted third-party service providers (such as dispatch software or payment processors) solely for the purpose of operating our business and providing services to you.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Phone: (972) 998-4396
Email: Paul@adrplumbingco.com